Terms & Conditions | Quiky Chat

Quiky Terms and Conditions

Effective Date: January 6, 2026
Last Updated: January 2026

Welcome to Quiky. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Community Guidelines. If you do not agree to these terms, you are not authorized to use Quiky.

1. Acceptance of Terms and Service Agreement

By creating an account, downloading the Quiky application, or accessing our services in any form, you enter into a legally binding agreement with Quiky ("the Platform," "we," "us," "our"). These Terms and Conditions constitute the entire agreement between you and Quiky regarding the use of our services. Quiky reserves the right to modify these terms at any time, with notice provided via email or platform notification. Continued use of Quiky after such modifications constitutes your acceptance of the revised terms. If you do not accept any modification, you may request account deletion in accordance with Section 11 below.

2. Eligibility and Account Requirements

Age Eligibility
You must be at least 13 years old to create an account on Quiky. If you are between 13 and 18 years old, you warrant that a parent or legal guardian has reviewed and consented to these Terms and Conditions and our Community Guidelines. By registering, you represent and warrant that:

You are of legal age to form a binding contract in your jurisdiction
You have authority to enter into this agreement
All information provided during registration is accurate, current, and complete
You are not prohibited from using Quiky by applicable law in your jurisdiction (including Ghana's Cybersecurity Act and Computer Misuse and Cybercrimes Act)

Account Verification
Quiky may require identity verification, including government-issued identification or age verification services, to comply with legal requirements and protect minors from inappropriate content. Failure to complete verification may result in account suspension or termination.

Account Security and Responsibility
You are solely responsible for:

Maintaining the confidentiality of your account credentials
All activity that occurs under your account
Notifying Quiky immediately of any unauthorized access or suspicious account activity
Securing your device and ensuring only authorized persons access your account

Quiky will not be liable for losses resulting from unauthorized account access if you fail to report suspicious activity promptly.

3. Prohibited User Conduct and Content

You agree that you will not, and will not permit others to, use Quiky for any illegal, harmful, abusive, or inappropriate purposes. Prohibited activities include, but are not limited to:

General Conduct Violations:

Posting content that is offensive, abusive, harassing, discriminatory, or defamatory
Engaging in harassment, cyberbullying, or targeted abuse of other users
Impersonating another person, organization, or entity
Spamming, including repetitive posting, promotional spam, or phishing attempts
Promoting, facilitating, or soliciting illegal activities
Engaging in fraud, misrepresentation, or deceptive practices
Violating intellectual property rights or copyright protections
Collecting or processing personal data without consent
Circumventing platform security measures or reverse-engineering platform features

Prohibited Sexual and Exploitative Content
Quiky maintains a strict, zero-tolerance policy toward sexual content. The following are absolutely prohibited:

Sexual Content Definitively Prohibited (All Users):

Any sexually explicit images, videos, or recordings (including AI-generated, animated, or illustrated sexual content such as hentai or deepfakes)
Child sexual abuse material (CSAM), including written, photographic, or animated depictions of minors in sexual situations
Non-consensual intimate imagery ("revenge porn"), including sexually explicit images or videos shared without consent
Sexual solicitation—offering, requesting, or providing methods of contact for sexual encounters, prostitution, or sexual services
Sexually explicit language used to solicit or proposition other users
Live streams or broadcasts of a sexual nature
Sexualized content involving minors, regardless of consent or artistic intent
Content depicting sexual violence, rape, or non-consensual sexual activity

All such content violates Quiky's Community Guidelines and applicable laws, including Ghana's Cybersecurity Act and Computer Misuse and Cybercrimes Act.

Enforcement: First detection of sexual content as defined above will result in immediate account suspension (temporary or permanent, depending on severity). Quiky will not issue warnings for sexual content violations—they are treated as serious offenses requiring immediate action.

4. Content Ownership, Licensing, and Acceptable Use

User-Generated Content
You retain ownership of any original content you post on Quiky (text, images, videos, art, etc.). However, by posting content, you grant Quiky a non-exclusive, royalty-free, worldwide, perpetual license to:

Use, reproduce, modify, and publish your content in connection with providing services
Display your content in community features, recommendations, and archive systems
Use your content for platform improvements and analytics (anonymized where possible)

You represent and warrant that:

You own or have obtained all necessary rights to post the content
Your content does not infringe on anyone else's intellectual property, privacy, or moral rights
Your content complies with all applicable laws and Quiky's Community Guidelines
You have obtained written consent from all identifiable persons depicted in your content

Content Removal
Quiky reserves the right to remove any content that violates these Terms, Community Guidelines, or applicable law. Removal may occur without notice if the violation is serious (such as sexual content, hate speech, or CSAM) or with notice if the violation is correctable.

5. User Conduct Standards and Community Guidelines

Respectful Engagement
Quiky is built on the principle that all users deserve respect. You agree to:

Engage in discussions respectfully, even when you disagree
Not target, harass, or abuse other users
Not engage in hate speech, discrimination, or slurs based on race, gender, religion, sexual orientation, disability, or nationality
Respect the privacy and dignity of other users
Report violations rather than engaging in public call-outs or vigilante moderation

Misinformation and Harmful Content
While Quiky does not fact-check all content, you agree not to:

Deliberately spread false information known to cause material harm (health misinformation, election interference, fraud)
Create deepfakes designed to defame or deceive
Share content that incites violence or harm
Spread medical misinformation that could endanger lives

6. Account Suspension, Termination, and Appeal Rights

Quiky operates a tiered enforcement system for violations of these Terms and Community Guidelines:

Warning (First Offense, Minor Violations)
For minor, first-time violations (e.g., single spam post, mild language), Quiky may issue a formal written warning via email describing:

The violation committed
The specific content or behavior in question
How to avoid future violations
The consequences of repeated violations

You will have 5 business days to respond or take corrective action.

Temporary Suspension (Repeated Violations or Serious Single Violations)
Quiky may temporarily suspend your account (7-90 days) for:

Repeated violations after warnings
Serious single violations (e.g., hate speech, harassment campaigns)
Violation of payment terms or fraudulent activity
Posting non-consensual intimate imagery or soliciting sexual content

During temporary suspension, your account is inaccessible, though Quiky retains your data.

Permanent Suspension (Sexual Content, Exploitation, Serious Harm)
Quiky will immediately and permanently suspend your account—without warning—for:

Any detection of sexual content as defined in Section 3 (including CSAM, solicitation, explicit material, or deepfakes)
Repeated serious violations despite prior suspensions
Criminal activity or violation of laws, including Ghana's Cybersecurity Act
Creating accounts to evade a prior suspension
Activities that pose immediate risk of harm to others

For permanent suspensions, your account will be terminated and all associated content may be deleted. Quiky will retain necessary records for legal compliance and abuse investigation.

Notice and Statement of Reasons
Upon suspension or termination, Quiky will provide you with:

A written notice including the reason(s) for suspension
The specific violation(s) you committed
Whether the suspension is temporary or permanent
If temporary, the duration of suspension
Your right to appeal (see below)

Appeal Process
If you believe your account was suspended or terminated in error, you may submit an appeal within 30 days of the suspension notice. Appeals must:

Be submitted via [email protected] with the subject line "ACCOUNT APPEAL"
Include your account username and email address
Provide a detailed explanation of why you believe the decision was in error
Include any evidence supporting your claim (screenshots, context, etc.)

Quiky's Trust and Safety team will review appeals within 10 business days and respond with a decision. Appeals decisions are final. If your appeal is granted, your account will be restored. If denied, you may not appeal the same suspension again.

Note: Appeals for sexual content violations are rarely granted. Permanent suspensions for CSAM or solicitation are not subject to appeal.

Right to Be Heard
Before any permanent suspension, Quiky will provide you with an opportunity to respond to the allegations against you, unless the violation is of such a serious nature (e.g., CSAM) that immediate suspension is necessary to protect users and comply with law.

7. Privacy, Data Protection, and Security

Your privacy is important to us. Quiky does not sell user data to third parties. Please review our Privacy Policy (available at quiky.chat/privacy) to understand:

What personal data we collect and why
How we use and protect your data
Your rights regarding your personal data (access, deletion, portability)
How long we retain data
Our data processing practices under Ghana's Data Protection Act and other applicable laws

Quiky is committed to:

Using encryption for sensitive data
Implementing multi-factor authentication options
Conducting regular security audits
Responding promptly to data breaches
Complying with all applicable data protection and privacy laws

8. Intellectual Property Rights

Quiky's Intellectual Property
Quiky, its logo, and all associated intellectual property (including code, design, and proprietary features) are owned by Quiky or licensed to Quiky. You may not:

Reverse-engineer or attempt to extract Quiky's source code
Remove or alter copyright, trademark, or proprietary notices
Use Quiky's intellectual property without explicit written permission
Create derivative works based on Quiky's platform

User Content Rights
As stated in Section 4, you retain ownership of your content. However, content you post must not infringe on anyone else's intellectual property rights. If you post content that violates copyright or other IP protections, Quiky may remove it and your account may be suspended.

9. Liability Limitations and Disclaimers

Service Availability
Quiky is provided "as is" and "as available." Quiky does not guarantee:

Uninterrupted or error-free service
That all features will function at all times
That our servers are secure from unauthorized access
That service will be available in all regions at all times

Quiky may perform maintenance, upgrades, or suspend service at any time without liability. You acknowledge the inherent risks of using online platforms and assume all risk associated with such use.

Third-Party Content
Quiky is not responsible for, and does not endorse, any user-generated content. While Quiky moderates content, we cannot monitor all posts in real-time. If you encounter harmful, illegal, or offensive content, please report it immediately via the in-app reporting feature or email [email protected].

Content Accuracy
Quiky does not fact-check or verify the accuracy of user-generated content. Users are encouraged to think critically and verify information from reputable sources before sharing or relying on it.

Limitation of Liability
To the maximum extent permitted by law, Quiky, its officers, directors, employees, and agents shall not be liable for:

Indirect, incidental, special, consequential, or punitive damages
Loss of data, revenue, reputation, or business opportunity
Damages arising from your use of or inability to use the platform
Unauthorized access to or loss of personal information
Harm resulting from third-party content or conduct

Some jurisdictions do not permit the exclusion of certain damages, so this limitation may not apply to you in full.

10. User Disputes, Moderation, and Reporting

Community Reporting
If you encounter content or conduct that violates these Terms or Community Guidelines, you can:

Use the in-app "Report" feature on specific posts or accounts
Email [email protected] with details and evidence
Contact our Trust and Safety team at [email protected]

All reports are reviewed by trained moderators. Quiky will not disclose to the reported user who reported them.

False or Malicious Reports
Misusing the reporting system by filing false or frivolous reports may result in account warnings or suspension. Do not report content simply because you disagree with it; reports should be based on genuine violations.

User-to-User Disputes
Quiky is not responsible for disputes between users. If you have a conflict with another user:

Do not engage in harassment or public call-outs
Use the block and mute features to limit interaction
Contact support if the other user is violating platform rules

Quiky may facilitate communication for dispute resolution but will not force settlement.

11. Account Deletion and Data Retention

Requesting Account Deletion
You may request permanent deletion of your account at any time by:

Visiting Settings > Account > Delete Account
Emailing [email protected] with the subject "ACCOUNT DELETION REQUEST"
Including your username and confirming your identity

Upon deletion:

Your account will be deactivated immediately
Your public profile and posts will be removed from the platform within 30 days
Your direct messages will be deleted
Some data (logs, metadata) may be retained for legal compliance, fraud prevention, and safety investigations for up to 2 years

Account deletion is permanent and cannot be reversed.

12. Changes to Terms and Conditions

Quiky may modify these Terms at any time. Significant changes will be communicated via email or prominent notice on the platform at least 14 days before taking effect. Your continued use of Quiky after the modification date constitutes acceptance of the updated Terms. If you do not accept changes, you may delete your account in accordance with Section 11.

13. Dispute Resolution and Governing Law

Applicable Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Ghana and the United States, with Ghanaian law taking precedence for content and conduct matters (including the Cybersecurity Act, Computer Misuse and Cybercrimes Act, and Data Protection Act). Any disputes will be resolved in the courts of Accra, Ghana, or through binding arbitration, at Quiky's election.

Dispute Resolution Process
Before initiating formal legal action, you agree to attempt resolution through:

Good Faith Negotiation: Contact [email protected] with your complaint
Mediation: If unresolved after 30 days, both parties may agree to mediation
Arbitration or Litigation: If mediation fails, disputes may proceed to arbitration or court

14. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if not possible, it will be severed. The remaining provisions will continue in full force and effect.

These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and Quiky regarding your use of our services.

15. Contact Us

For questions about these Terms and Conditions, to report violations, or to exercise your rights, contact us at:

General Support: [email protected]
Trust and Safety / Abuse Reports: [email protected]
Legal Inquiries: [email protected]
Data Protection / Privacy: [email protected]

We aim to respond to all inquiries within 5 business days.

16. Final Note

Thank you for being part of the Quiky community. These Terms exist to protect all users and maintain a safe, respectful platform where everyone can connect, create, and share freely. By using Quiky, you commit to upholding these standards and helping us build a community we can all be proud of.

If you have any questions or concerns about these Terms, our enforcement practices, or your rights as a Quiky user, please don't hesitate to reach out.